• Within Accra: 1–3 business days
• Outside Accra: 2–5 business days

Returns are only accepted for damaged, defective, or incorrect items reported within 24–48 hours after delivery.

Yes, exchanges may be allowed if the product is unused, unopened, and approved by our support team.

Customers will receive shipping updates or tracking details once their order has been dispatched.

We accept secure online payments and other approved payment methods available at checkout.

You can reach us through:

Email: lorisluxe@gmail.com
Phone / WhatsApp: +233539429305